Tourism & Disability Label

We’ve thought of everyone!

Since 2011, the Saint James Hotel has been awarded the Tourism & Disability Label, a property committed to inclusive tourism. We are proud of this label, which guarantees our guests optimized accessibility and high-quality service for everyone.

Motor Disability

· Easy access to the hotel with automatic doors and adapted elevators.

· Specially equipped rooms with maneuvering space, walk-in showers, grab bars, and accessible furniture.

· Reserved parking spaces near the entrance.

Visual Disability

· Staff trained to assist blind or visually impaired guests.

· We invite you to contact us by email or phone for any assistance.

Hearing Disability

· A LISA device available, transmitting the fire alarm through a flashing light (available in all rooms).

· Written reservation service (SMS or email).

· Digital welcome booklet available via the LOUNGE UP application.

Intellectual Disability

· Simple, clear signage and illustrations throughout the hotel.

· Staff training for reassuring and adapted service.

· Simplified documentation for better understanding of services and facilities.

Why Choose Our Hotel for an Inclusive Stay?

Our commitment to the Tourism & Disability Label reflects our desire to offer a barrier-free experience to all our guests. We continuously adapt our services to provide a pleasant, safe, and comfortable stay for every visitor.

Your feedback
“My husband uses a wheelchair, and we stayed in an accessible room. The room is well designed and large enough to move around.” Brigitte B., 2024-02-24

The Originals Boutique, Hôtel Saint-James, Nantes Sud