Bright, cozy twin-bed room with modern decor and warm lighting at Saint James Hotel
Vanity area with sink and glass shower in the room at Saint James Hotel

Tourism & Disability Label

We’ve thought of everyone!

Since 2011, the Saint James Hotel has been awarded the Tourism & Disability Label, a property committed to inclusive tourism. We are proud of this label, which guarantees our guests optimized accessibility and high-quality service for everyone.

Our Accessible Facilities and Services

Motor Disability:

  • Easy access to the hotel with automatic doors and adapted elevators.

  • Specially equipped rooms with maneuvering space, walk-in showers, grab bars, and accessible furniture.

  • Reserved parking spaces near the entrance.

Visual Disability:

  • Staff trained to assist blind or visually impaired guests.

  • We invite you to contact us by email or phone for any assistance.

Hearing Disability:

  • A LISA device available, transmitting the fire alarm through a flashing light (available in all rooms).

  • Written reservation service (SMS or email).

  • Digital welcome booklet available via the LOUNGE UP application.

Intellectual Disability:

  • Simple, clear signage and illustrations throughout the hotel.

  • Staff training for reassuring and adapted service.

  • Simplified documentation for better understanding of services and facilities.

Why Choose Our Hotel for an Inclusive Stay?

Our commitment to the Tourism & Disability Label reflects our desire to offer a barrier-free experience to all our guests. We continuously adapt our services to provide a pleasant, safe, and comfortable stay for every visitor.


Your Feedback

“My husband uses a wheelchair, and we stayed in an accessible room. The room is well designed and large enough to move around.”
Brigitte B., 2024-02-24